Privacy Policy

1. Introduction

SwiftBookPro ("we," "our," or "us") respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit the website SwiftBookPro.app (our "Website") or use our AI receptionist services (the "Service") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

2. Information We Collect

We collect several types of information from and about users of our Website and Service, including:

• Personal Information: Name, postal address, e-mail address, telephone number, and business name.
• Audio Data: Recordings of calls handled by our AI receptionist on your behalf, which may include voice data from you and your callers.
• Usage Data: Information about your internet connection, the equipment you use to access our Website, and usage details.

3. How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

• To provide, maintain, and improve our Service.
• To process transactions and manage your account.
• To facilitate AI receptionist functions, including call transcription and appointment booking.
• To comply with legal obligations, including those related to telecommunications (Twilio) and payments (Stripe).

4. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All payment transactions are performed through our third-party payment processor, Stripe, and are not stored on our servers.

5. Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: support@swiftbookpro.app.